Cartup Reviews

Cartup has an overall rating of 3.2 based on 24 reviews. Customer feedback on Cartup is mixed.

3.2/5.0

24 reviews

5 Stars

8

4 Stars

2

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5

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5

1 Star

4

All Cartup Reviews (24)
agnes-Hogan
May 29, 2026
"The payment options are way too limited..."
The payment options are way too limited. It’d be great to have a few more choices instead of feeling like I’m trying to buy something in 2009
martha1976
May 29, 2026
"I ordered four items from Cartup, and..."
I ordered four items from Cartup, and somehow two of them showed up wrong. One was a completely different color, and another wasn’t even the product I selected. The order details looked correct on my end, so it’s frustrating and makes me wonder how carefully they check things before shipping.

Customer support also took a while to respond, and they kept asking me to send pictures again and again. I get that they need proof, but it felt like I was spending too much time fixing a mistake that wasn’t mine. After this, I’m not really confident about the quality or reliability of ordering from them again.
kyle.Hunter
May 28, 2026
"Checkout took way too long"
I was trying to place my order, but the checkout process was really frustrating. The payment page took forever to load, and after all that waiting, I had to retype my information twice. Not exactly a great first experience, honestly.
tina_Johnson96
May 26, 2026
"Helpful support, but the wait was a little ridiculous"
Support did help me out and got things sorted, which I appreciated. It just took a bit longer than I expected, and the wait felt kind of ridiculous for what seemed like a simple issue
jamespape5485
April 12, 2026
"Great packaging, even though I usually stick with another brand"
I normally stay loyal to my usual brand, so I wasn’t totally sure what to expect with this one. But the packaging was really good. Everything arrived safely and was packed well, which definitely made a good impression
Henry.overstreet
April 04, 2026
"I liked using Cartup because, umm..."
I liked using Cartup because, umm, the prices were better than a few other sites I checked. The discounts actually felt useful too, not like those tiny fake ones you sometimes see.
Checkout was easy as well. I ended up saving some money on my order, so yeah, I was happy with the overall experience.
maryann1995
April 03, 2026
"Delivery was late again with barely any updates"
My delivery didn’t show up on time again, and the updates were vague. It felt like they were just avoiding giving a real answer or hoping I’d stop asking. I get that delays happen, but not being clear about what’s going on makes it way more frustrating.
john_Norris91
March 26, 2026
"Return was way too slow"
I ordered from cartup.com once, and the return process was just slow, slow, slow. I had to wait days just to get a reply and then more waiting for the pickup update. The refund also came late, which was kind of frustrating. It wasn’t a terrible experience, but it didn’t feel smooth at all
rose-Scruggs
March 22, 2026
"I’ve used the Cartup app a few..."
I’ve used the Cartup app a few times now, mostly just browsing and ordering things I already had in mind, and overall it’s been a good experience. The app is easy to use, and I didn’t really have trouble finding products because the layout is simple enough and the search works fine. The only thing I noticed is that some pages take a little longer to load sometimes, not every single time, but enough that I noticed it while moving between products or categories. It’s not a huge problem, and it definitely doesn’t stop me from using the app, but if that gets fixed, the whole experience would feel a lot smoother. Overall, I’m still happy with it and would keep using it.
nannie_Zajac93
March 18, 2026
"Honestly, these sellers are seriously dependable"
I’ve ordered from Cartup a few times now, and I’m completely convinced the sellers are solid. Every single item showed up exactly like it was shown, and delivery had zero weird surprises. I even messaged one seller with a question and they replied super fast. Overall, it’s been a really smooth experience, and I’d definitely order again.
hello_joseph657
March 09, 2026
"I had a basic issue..."
I had a basic issue and just needed it fixed, but it felt like my request kept getting ignored. It did eventually get resolved, but it took way longer than it should have. it was frustrating waiting around for something that seemed simple.
HenrySalinas_48
March 03, 2026
"Decent site, but something about the navigation feels off"
Cartup.com was okay overall, I found most of what I needed, and checkout went through without any drama. But some of the pages loaded weirdly slow, like the site was making me wait on purpose or quietly testing my patience. The menu can be confusing too, almost like the good stuff is tucked away in some secret corner. Not a bad place to shop, just wish it felt smoother and easier to move around
Dina-moreno
March 01, 2026
"Canceling was quick and easy"
I ordered something by mistake and needed to cancel it. I expected it to be a hassle, but it was actually really simple. The cancellation got confirmed fast and there was no drama. Happy with how cartup handled it
James-howell
February 28, 2026
"I went to Cartup just looking..."
I went to Cartup just looking for one thing, but I ended up browsing way more than I expected. They’ve got clothes, home items, electronics, and even everyday basics, so it’s convenient if you don’t want to keep switching between different sites. To be fair, some pages can take a little longer to look through, so it’s not perfect. But overall, the range of products is really solid and I liked having so many options in one place
John.nicholas
February 27, 2026
"I did get my order, so that part..."
I did get my order, so that part was fine, but something felt off with the delivery this time. It took longer than I expected, and while it wasn’t a huge problem or anything, it just felt slower than usual.
hello_guadalupe270
February 05, 2026
"I ordered a phone cover from..."
I ordered a phone cover from Cartup and went with cash on delivery because I’m more comfortable paying after I’ve actually seen the item. The process was smooth overall, and I liked that the rider called before showing up.

It did take 3 days to arrive, and the packaging could’ve been a bit better. It wasn’t anything serious though, since the cover wasn’t damaged and the amount I paid was exactly what was shown on the site.

For the price, the item was decent and the COD option worked without any hassle. I checked the packet, paid the rider, and that was it. I’d use cash on delivery again if I order from them next time.
AliceTrojanowski_60
January 25, 2026
"Tracking my order was simple. The updates..."
Tracking my order was simple. The updates were easy to see, so I didn’t have to keep wondering where my package was.
SANZO
January 10, 2026
"Stuff I want keeps disappearing"
I’ve tried shopping on cartup.com a few times now, but a lot of the items I wanted ended up being out of stock. The annoying part is some products still show up in search, but when you open the page, they’re not actually available. I even reached out once and support basically said something like, “stock updates can take a little time to reflect,” which I get, but it’s still frustrating when you’ve already spent time browsing and adding things to your cart. The prices seem fine overall, but they really need to sort out the stock updates...
Prudence_albert76
December 30, 2025
"Delivery was fine, no real issue there..."
Delivery was fine, no real issue there, but I’m not sure the item was genuine. The packaging looked a bit different from the one I bought before, and the quality didn’t feel the same either. I contacted support and got a standard reply, but it didn’t really clear up my doubts. Maybe it’s just me, but I don’t think I’ll be buying branded items from here again
donswartz9838
December 24, 2025
"Updates were fine, but could be clearer"
I got a few updates from cartup.com, and they were okay overall. Some of it made sense, but other times it felt like that thing came a bit late and I had to go check on my own. Nothing really bad happened, it was just kind of average. Hopefully they make the updates a little quicker and clearer next time.

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